SHIPPING & RETURNS
We use the postal service for all shipments made to Switzerland and Europe. We offer free standard shipping for orders above CHF 100.00.
Normally the time of standard delivery to Switzerland is within 2-5 business days (MO-FRI), after Jungle Folk has accepted and confirmed your order. All orders are fully traceable using a tracking number.
You can select express shipment for a small fee if you need your order soon. Please let us know, when you need the package.
Furthermore you are always welcome to pick up your package by person and meet us at our Studio in Zurich.
We do offer exchanges. Orders can only be exchanged for different sizes or colors.
Items that were purchased on Sale may not be exchanged.
You can return any* items purchased at the Jungle Folk online store within 14 days of the delivery date.
The returned goods must be unworn, with all tags attached. After receiving the return at our Studio we will proceed the refund within 10 business days. All refunds are issued to the original form of payment. Jungle Folk GmbH reserves the right to deny refund if the merchandise does not meet policy requirements.
Please return goods to the following address:
SWITZERLAND: Jungle Folk GmbH, Buckhauserstrasse 40, 8040 Zürich
EUROPE: Jungle Folk GmbH, c/o Cargocare, Spinnergasse 1, 6850 Dornbirn
*Items that were purchased on Sale may not be returned or exchanged.